How It Works

One secure layer. Every insurance workflow.

Relay Vault sits between your existing systems as an AI operating layer — connecting CRMs, claims platforms, enrollment tools, and legacy feeds into coordinated, auditable workflows.

See Pricing

Workflows

Automate the workflows that keep insurance running

Claims Processing

Intelligent triage, documentation analysis, and adjudication support. Reduce cycle times from days to hours.

Eligibility & Enrollment

Validate eligibility, process enrollments, and sync member data across benefit platforms in real time.

Property & Casualty

Coordinate policy, claims, and billing workflows across P&C carriers and programs at scale.

Discrepancy Audits

Automatically flag exceptions across complex insurance logic with full auditability and zero manual review.

Premium Reconciliation

Keep systems in sync across partners, carriers, and brokers — eliminating manual entry and reconciliation errors.

Commission Management

Automate calculation, validation, and payment workflows for multi-tier distribution networks.

Integrations

Connects to everything you already use

No rip-and-replace. Relay Vault speaks the language of enterprise insurance stacks.

CRM Systems
Claims Platforms
Policy Admin Systems
Billing & Payment
Enrollment Platforms
Data Warehouses
Legacy Feeds (EDI, SFTP)
Custom APIs

Outcomes

Results that compound

80%

Reduction in manual processing time

99.9%

Data accuracy across connected systems

Hours

Not days — from submission to resolution

100%

Audit trail coverage for every decision

Frequently Asked Questions

How does Relay Vault connect to our existing systems?
Relay Vault integrates via APIs, EDI feeds, SFTP, and direct database connections. We support all major CRMs, claims platforms, policy admin systems, and enrollment tools used in enterprise insurance.
Is Relay Vault secure enough for PHI and PII?
Yes. We are SOC 2 Type II certified and fully HIPAA compliant. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We operate as a Business Associate and sign BAAs with all customers processing PHI.
How long does implementation take?
Most customers go live within 2-4 weeks. We handle the integration work and provide dedicated onboarding support. No multi-month implementation projects.
Does Relay Vault replace our existing tools?
No. Relay Vault sits between your existing systems as an operating layer — it connects, coordinates, and automates workflows across the tools you already use. Nothing gets ripped out.
What makes this different from RPA or traditional automation?
RPA automates screen clicks. Relay Vault understands insurance data, workflows, and business rules. It makes intelligent decisions with human-in-the-loop oversight, handles exceptions, and provides full audit trails — not just macro replay.

See it in action

30 minutes. We'll walk through your workflows and show you exactly how Relay Vault fits.